Privacy Policy

Privacy Policy for Chimney Doctor Transactional SMS System

At Chimney Doctor, we understand the importance of protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our transactional SMS system.

1.  Information We Collect

When you use our transactional SMS system, we may collect the following types of information:

• Personal Information: Including but not limited to your name, phone number, and other contact details.
• Transactional Data: Information related to transactions initiated through our SMS system, such as order confirmations, delivery updates, and account notifications.
• Usage Data: Information about how you interact with our SMS system, including timestamps, message content, and response patterns.

2.  How We Use Your Information

We may use the information collected through our transactional SMS system for the following purposes:

• To deliver transactional messages and notifications related to your interactions with our business.
• To process and fulfill orders, requests, or inquiries made through SMS.
• To improve our SMS system and enhance user experience.
• To communicate with you about important updates, changes to our services, or promotional offers (where permitted by applicable law).

3.  Information Sharing and Disclosure

We may share your information with third parties only in the following circumstances:

• With service providers: We may engage third-party service providers to assist us in delivering and managing our SMS system, and may share your information with them solely for that purpose.
• Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government inquiry.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred to the acquiring entity.

4.  Data Security

We are committed to protecting the security of your information and have implemented appropriate technical and organizational measures to safeguard it against unauthorized access, disclosure, alteration, or destruction.

5.  Your Rights and Choices

You have certain rights and choices regarding your information, including the right to access, correct, or delete your personal data. You may also choose to opt out of receiving promotional communications from us at any time.

6.  Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

7.  Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your information, please contact us at (805) 544-7668..

8.  Effective Date

This Privacy Policy is effective as of  May 9, 2024 and applies to all users of our transactional SMS system.